Shipping Policy
We Proudly Ship With:
Free 2 Days Shipping + Free Returns* Satisfaction Guaranteed.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, then you are eligible for free 2 days shipping. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos and we will process an insurance claim on your behalf.
Returns and Exchange:
We take pride in offering the best quality products available, and we want you to be happy with your purchase from TheFabLeather. If you're not completely satisfied, simply return your merchandise to us for a full refund or exchange. Returns or exchanges are quick, easy, and free within the continental United States.
Order Tracking
Once we ship the order and provide tracking number, it is the responsibility of the customer to follow up with the courier company. In case the order is put on hold by courier company due to any reason, or courier company attempts to deliver order when the customer is not at home, it is customer's responsibility to contact courier company. We recommend you the follow up with courier once you are provided the tracking number. After multiple delivery failure attempts at the provided address, courier company might destroy the parcel and we will not be responsible in that case.
In case of purchase of multiple items, or multiple transactions from the same customers. We usually ship items in one parcel, however, depending on what you ordered, your order may be shipped in more than one parcel.
Once the payment is received, the customer will be notified via email of order confirmation.
